Last updated: March 18, 2026
G&G Arcade LLC ("G&G Arcade", "we", "us", or "our") operates the website ggarcadeai.com. We build custom arcade cabinets and provide related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
We collect information you provide directly to us, including: contact form submissions (name, email, phone, business name, message), newsletter sign-up email addresses, and business inquiry details submitted through our For Business form. We also collect standard web analytics data such as pages visited, time on site, and general geographic region through our analytics platform. We do not collect payment information directly — any future payment processing is handled by third-party providers.
We use the information we collect to: respond to your inquiries and contact form submissions, send you newsletters and updates if you have subscribed, improve our website content and user experience, and fulfill any orders or service agreements. We will never sell your personal information to third parties.
Our website includes Dewey, an AI-powered chat assistant. Conversations with Dewey are processed in real time to generate responses. Chat messages may be temporarily stored to maintain conversation context within a session. We do not permanently store the content of individual chat conversations linked to personally identifiable information. Dewey is powered by third-party AI infrastructure; by using the chat feature, you acknowledge that your messages are processed by our AI service provider.
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. Our analytics platform collects anonymized usage data. You can disable cookies through your browser settings, though some features of the site may not function correctly without them. We do not use advertising cookies or sell data to ad networks.
Our website may include embedded content (such as YouTube videos) and links to third-party platforms. These third parties have their own privacy policies, and we are not responsible for their practices. We use the following third-party services: YouTube (embedded video content), ElevenLabs (AI voice for Dewey), and analytics infrastructure. Each of these services operates under their own privacy terms.
We retain contact form submissions and newsletter subscriptions for as long as necessary to fulfill the purpose for which they were collected or as required by law. You may request deletion of your data at any time by contacting us at the email address below.
You have the right to access, correct, or delete any personal information we hold about you. You may unsubscribe from our newsletter at any time using the unsubscribe link in any email we send. To exercise any of these rights, contact us at [email protected].
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at: [email protected] | G&G Arcade LLC, Roanoke, VA.