Frequently Asked Questions — G&G Arcade

How long does a custom cabinet take to build?

4-6 weeks from deposit to delivery. The timeline includes consultation, design approval, build, testing, and delivery.

What does a custom cabinet cost?

Custom cabinets start at $4,200. Final price depends on cabinet type, player count, artwork complexity, and hardware options. Financing available from 4.99% APR.

What's the warranty?

1-year limited warranty on craftsmanship and installed hardware. Beyond the warranty period, I'm still available for repairs and support — I've never walked away from a cabinet I've built.

Do you ship nationwide?

Yes. I offer white-glove delivery and setup for customers in the Virginia area. For customers further away, I work with freight carriers for safe shipping and provide setup guidance.

What is Arcade Assistant?

Arcade Assistant is an AI built into every G&G Arcade cabinet. It handles voice game launching, automatic control configuration, system health monitoring, and troubleshooting in plain English. Included for life, no subscription required.

Can I add my own games?

Yes. The cabinet comes with a 4TB SSD and a curated game library. You can add games to the library yourself, or I can help you expand it during setup or via remote support.

More questions? Call Greg: (434) 278-6393.